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Online Chat AgentJerry - Buffalo, NY
posted 30+ days ago
Jerry, ranked by LinkedIn as One of the Top 50 technology startups, is expanding our Remote customer support team! Here is what people say about our culture: “A culture of transparency and freedom;” “Helpful, light-hearted, supportive, flexible;” “Ideas are constantly being shared and considered on all levels and things that are brought up are addressed ; Our team is ~250 people and growing.

Learn more here: ;

As Jerry is building the first super app, to help optimize the cost and experience of owning a car, we’re in hyper-growth mode (10X growth last year) and seeking highly ambitious individuals to join us.

We offer: (i) career growth opportunities; (ii) technology company stock options; (iii) health benefits, PTO, 401(k) (more information below).

You’d make a great Remote Online Chat Agent if you:

  • Have a high school diploma or higher
  • Have 1+ years of experience in some service industry (Retail, Barista, Server, etc.)
  • Are a passionate individual that loves interacting with and helping others
  • Thrive in a fast-paced environment, possessing the ability to multitask

We’re building a Support team full of highly ambitious Remote Online Chat Agents. In this role, you will:

  • Assist our customers by responding to insurance inquiries on behalf of our carriers via text, email, or through the app
  • Give recommendations to current policy holders
  • Identify areas of improvement within our customer service process (We value our team's feedback)
  • There are no phone calls in this role

Taking care of our customers starts with taking care of you. To do so, we’ve got you covered with competitive benefits:

  • We provide hands-on training, leadership development and growth opportunities
  • Flexible hours and work-life balance
  • Meritocracy: We promote based on performance, not tenure
  • Competitive Salary, Medical, Dental, Vision Benefits
  • 401K
  • Stock Options
  • Insurance Licensing program (We will fully fund the cost of licensing across all 50 States)

About Jerry:

Jerry is building the first Super App to save car owners time and money on all their car expenses. Drivers deserve better. That’s why we’re committed to making shopping for insurance, financing, maintenance, repairs, parking and more just a few clicks, texts, or swipes away.

Jerry is taking processes that haven’t substantively changed in decades and reimagining and redesigning them. Using artificial intelligence, machine learning and bots, Jerry eliminates the need for long forms and phone calls while providing personalized services for all car-owners’ needs.

Today, Jerry is the #1 rated and most downloaded app in its category and the fastest way to compare and buy car insurance. We have more than 1M customers and we are just getting started. Join our team of curious and passionate people who love tackling real-world problems and be a part of building a revolutionary product that’s disrupting a massive market.

Jerry was founded in 2017 by serial entrepreneurs and has raised more than $130 million in financing.

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